intercontinental miami exterior
FAQ

About Our Miami Hotel

  • Does the Hotel have a Resort Fee ?

    The Nightly resort fee includes free wireless internet (Wi-Fi), access to 24/7 Fitness Center, Steam Room and Sauna in mySpa including a credit of $15 at Toro Toro and $25 credit in mySpa =  $40++ per night per room.

  • Is the InterContinental Miami dog-friendly?

    Yes, it is.

    — Named Newsweek's Best Pet-Friendly Hotel in USA

    —$100 non-refundable cleaning fee per dog, Max 1 Dog Per Room

    — Dog must comply with local legislation requirements

    — Dog must be kept on leash when in the hotel or on hotel property unless it is in the guest's room. Dog must not be left unattended. If guest requires a dog-sitter or dog supplies, please contact the concierge with advance notice

    — Dog is not allowed in any food and beverage outlets, health club, meeting space or pool area of the hotel. This does not apply to service dogs

    — READ MORE

  • Do you offer rollaway beds?

    Yes, for an additional fee.

  • What is your advance booking policy?

    If payment cannot be obtained for advanced bookings, the reservation will be canceled.

  • How far is the InterContinental Miami from Miami Beach?

    The hotel is a 15-minute drive away from Miami Beach.

  • Will the InterContinental Miami receive packages prior to a guest’s arrival?

    Our on-site FedEx Store is committed to give you outstanding service and a great experience during your stay. They can help from pre-event planning through printing and shipping services. They offer a full line of graphic services to make the most of your branding opportunities. They can assist with surface and floor graphics, window clings, transportation graphics and much more. For your convenience they will receive and store your shipments and hold them until your arrival (now extend for up to 60 days) FedEx Office can also deliver all shipments to your room/meeting space at the hotel. Please be advise handling fees will apply.

    Contact: Claudia Baldasti

    Email: Claudia.baldasti@fedex.com or usa5613@fedex.com

    Store Number: 305-960-2030

  • How far is the InterContinental Miami from the Port of Miami?

    The hotel is only a 5-minute drive to the Port of Miami, approximately a $14 cab ride each way

  • Does the InterContinental Miami have a rental car agency on site?

    The hotel has an SIXT Rent a Car Desk in the Main Lobby.

  • How much is parking at the InterContinental Miami?

    Overnight

    -Regular Vehicles $50++

    -Oversized Vehicles $60++

    -EV Parking available (based on availability) 
    ++taxes excluded

    Visitor

    -$30 0-2 hours
    -$40 2-8 hours
    -$50 8-12 hours
    -$57.83 12-24 hours

    Restaurant

    -$17 for the first 3 hours 

    Spa

    -Free up to 4 hours

    Groups & Social Events

    -$20 0-4 hours
    -$22 4-8 hours
    -$24 8-12 hours

  • Does the InterContinental Miami provide a shuttle to or from the airport?

    We recommend Ride Share services which average about $16 from MIA to our hotel and estimated $35 from FLL airport. Allow our concierge to assist in arranging private airport or Port Miami transfers. Please call 305-577-1000 for further information. 

  • How far is the InterContinental Miami from the Airport?

    The hotel is 15 minutes from Miami International Airport (MIA) and 30 minutes from Fort Lauderdale International Airport (FLL)

  • How does InterContinental Miami practice sustainability?

    At InterContinental Miami, sustainability is part of our everyday hospitality. We are proud participants in the IHG Green Engage™ program, a Plastic Free 305 affiliate committed to reducing single-use plastics, and hold the Florida Green Lodging Three Palm Certification for our efforts in waste reduction, recycling, water conservation, and energy efficiency.